Decision Making Model

Decision-Making Models Carly Cossette Foundations of Problem-Based Learning/MMPBL500 May 12, 2011 Louise Stelma Decision-Making Models My experience with decision-making models in the work-place has been limited. Most of the jobs I pass held I was the one who was told what to do. When I worked at The base store I had the opportunity to take on a more(prenominal) than supervisory role and was able to realise more of the decisions which I will try to highlight here. When dealing with client service the goal is to always optimize, to find the best promising balance among several goals (Bateman&Snell, 2004). You want to make the client talented as well as the store man climb onr. During my two age all of my decisions were programmed decisions. They possess objectively correct answers and can be solved by using simple rules, policies, or numerical computations. (Bateman&Snell, 2004). When working for a big corporation every employee must operate within certain guidelines. How to navigate these guidelines and still hobble on the customer happy is the difficult part. I had a customer come in that was given an already fill up extinct run down from a remodeling fraternity and wanted to make a purchase. The problem was the check was made out to al-Qaida Depot Credit Services not The Home Depot.

It was later on hours and the company that issued her the check could not be reached and she wanted this interpreted care of estimable away. The only way we could take the check was if it were a payment on a credit beak account. I opened her a credit card, employ that tow ard her purchase and used the check to pay t! he credit card rancid right away. It may have taken longer than she would have wish but in the end everyone was happy. Although the problems Ive faced in the work-place have been relatively straight-forward I still used the decision-making model. In customer service speed is crucial so it is of the essence(predicate) to go through the steps as quickly as possible. I became very good at reaching an optimum progeny in a short time...If you want to strike a full essay, order it on our website: OrderCustomPaper.com

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