Highline Financial Services Essay

both origination needs to separate themselves from their competition. From whirl the newest and latest products to offering outstanding service. mountainous Financial dishs Itd. Is no antithetic from different companies. Standing out from other ecesiss is critical for the comp eachs success. Managing participator Freddie Mack essential practise the data that he has been provided with to find if he whitethorn need to hire or layoff any personnel for the up sexual climax grade. Doing this accurately get out help the confederacy reach their goals and check the companies well being for the future. Freedie Mack lead need to subprogram moving middling date technique. This technique that averages a physique of recent determine, updated as new values become available (Stevenson, 2012 p. 84). Freedie must implement the following equation. Ft=Man= n E i-t At-i/n= At-n+At-z+At-1/n. By pickings totals from each guide in the tally service field of views and dividing th e values, Freedie result get the shares of out return. The example would be from social class one, imbibe one, service A and class two using service A quarter one (60/72=1.2% vexth projection and then taking the 1.2% and multiplying this by 72). This would give the organization an 86 in service column A for year three, quarter one and so on for each quarter as we leave alone see in the table below.Freedie would intake this date to determine the growth or fall regarding the demand. He can use this to predict several eld in the future using this technique. Using this technique is easy and easy to understand (Stevenson 2012, p.85). The observations from the technique are the service scores gradually are increasing with the average growth if 1.19% in service A, 1.15% growth in service B, and .98% in service C. Service A and B are outgrowth at a higher pace, piece service C is growing slower. To grow the service areas faster, Highland Financial run Ltd. should offer higher service standards within the current service areas in the coming quarters and years. One option the company whitethorn want to explore is break down purposeing to up sell the emend service package to their clients. This potentially would impose sales and allow them to hire more than employees. Freedie should be concerned the organization is non growing in the service area C column.All alone quarter three are down, the organization must do some liaison to improve the service for this quarter by viewing into their operations strategy. Depending on what the companies current operations strategy is, they may want to revisit the strategy. Freedie must use up to date information on demand imageing for the organization. One thing that they can do is use shorter fourth dimension raises versus long term forecasting referable to economy or other exterior obstacles. Using short time frame forecasting will allow the organization flexibility if they need to adjust their forecas t (Stevenson 2012, p.109).The organization should not layoff any personnel, but rather hire more cater for the occupancy needs as they arise. magical spell the trend shows a raise in service over the next year, they may want to plan for the future and look more into the next few years rather than just one year. Doing this will allow them to hire an appropriate amount of people and be able to train them to be ready for the upcoming business gain and future success of the business. card below shows the forecast for Year 3 and the four quarters within the year.ReferencesStevenson, W, J. (2012) operations Management, 11th edition, New York, N.Y McGraw-Hill/Irwin.